FAQ

Frequently Asked Questions

How do I choose the right size?

Please refer to our Size Guide page. If you are between sizes, we recommend choosing the larger size.

What payment methods do you accept?

We currently accept Cash on Delivery (COD) for orders within Moldova.

How long does delivery take?

Within Moldova: 1–3 business days. Europe: 3–7 business days.

Can I return my order?

Yes, we accept returns within 14 days of receiving your order. Items must be unworn with original tags attached. Return shipping costs are covered by the customer.

How do I track my order?

Once your order is shipped, you will receive a tracking number by email.

I need help choosing a dress — can you help?

Of course! Contact us at lavinesdress@gmail.com or via WhatsApp +373 78 005 625 and we'll be happy to help.